Editorial policy.

Money Matrix Hub publishes loan-advisory content for borrowers in India. Our content covers home loans, business loans, loan against property, NRI financing, balance transfers and the related regulatory landscape (RBI Digital Lending Directions 2025, DPDP Act 2023, RERA, PMAY). This page describes the editorial standards we apply to every article, calculator, comparison and rate-board entry.

1. Our editorial process

1. Topic selection. Topics are chosen from real borrower questions logged through our advisory desk, search trends, and regulatory updates published by the RBI, NHB, IRDAI, SEBI and MeitY.
2. Primary research.Rates, fees, eligibility rules and product features are sourced from the lender’s own website, the RBI Master Direction on Digital Lending, NHB circulars, or directly from the lender’s relationship manager. Each fact carries a source and an “as-of” date.
3. Drafting. A draft is prepared by our content team. Where AI-assist is used (see Section 3), the AI output is treated as a starting point only; every claim is verified by a human before publication.
4. Human review. Content touching pricing, eligibility, tax or regulatory rules requires a documented human review before publication. The reviewer is named only when that review record exists; the site does not present an RBI or DSA registration claim while its canonical value is pending verification.
5. Publishing & stamping. The article is published with a reviewer name when a review record exists, plus a last-updated date and an ISO-format machine-readable timestamp.

2. Fact-check standards

• Every numeric claim (interest rate, processing fee, EMI, eligibility cap, tax slab) cites a primary source and an as-of date.
• Rate-board figures are intended to be checked againstrate-board.ts and a documented source; see our methodology for the refresh process and its limitations.
• Statutory provisions (DPDP Act sections, RBI Master Direction clauses, RERA rules) are quoted with their official text reference.
• Anecdotes from client files are anonymised and approved by the client before publication. We never publish identifying details (PAN, full name, exact loan amount) without written consent.

3. AI-assist disclosure

Some long-form articles on Money Matrix Hub may use large-language-model assistance. Where it is used, the intended controls are:

1. Research brief. The draft starts from the available source material and a defined borrower question.
2. Editorial checks. Assisted text is checked for factual consistency, source attribution, tone and compliance with this policy.
3. Documented human review. A human reviewer confirms the publishable version before it is presented as editorial guidance.

We do not publish AI-assisted YMYL (Your Money, Your Life) content without a documented human review, and we do not present illustrative rows as client outcomes. Any number that appears on the site should be either (a) sourced from a public document, (b) computed from our calculator code, (c) taken from a consented, anonymised client file with a record, or (d) clearly labelled as illustrative.

4. Correction policy

If a fact, rate, or regulatory citation in our content is wrong, please email jay@moneymatrixhub.com. Our corrections workflow:

• Acknowledgement within 48 hours of receiving the correction request.
• Verification against the cited primary source within 5 working days.
• Correctionis published with a visible “Updated: YYYY-MM-DD — corrected X to Y” note appended to the article.
• Material errors (incorrect rate, illegal advice, misattributed quote) are corrected within 24 hours of verification and an erratum is logged in our internal changelog.

5. Anti-bias commitments

• We rank lenders by published criteria (rate, processing fee, TAT, customer score) — not by commission earned.
• Sponsored or syndicated content is labelled clearly at the top of the article and never displaces the editorial ranking.
• We disclose every commercial relationship that could colour a recommendation. See Disclosures.
• We do not accept payment to remove negative coverage or unfavourable comparisons.

6. Response SLA

• Editorial enquiries: 2 working days for acknowledgement.
• Correction requests: 48-hour acknowledgement; 5 working days for verification and publication.
• Right-of-reply requests from a lender or institution we have written about: 5 working days.
• DPDP-related personal data requests (access, correction, deletion): 30 days under the Act — see DPDP Withdraw.

7. Authors and reviewers

Published bylines are attributable to named people or clearly identified editorial entities, with the evidence available for the claimed role listed on our authors policy. We do not use an unverified registration claim to imply reviewer credentials, and we label placeholder profiles as such.

8. Contact for editorial questions

For editorial corrections, story tips, or to request a right-of-reply, email jay@moneymatrixhub.com with subject line “Editorial”. For DPDP / privacy requests, see /dpdp/withdraw.